|
Frequently Asked Questions about GPS Tracking for Fleet
Q. How accurate is the TrackNet data?
A. TrackNet fleet tracking data uses GPS satellite communications and state-of-the-art wireless and fleet tracking technology to deliver information that is nearly 100% percent accurate.
Q. Does TrackNet
work throughout the United States?
A. Yes, TrackNet fleet tracking monitors vehicles over every inch of the continental United States. Real-time reporting of vehicle locations is present in 94 percent of the nation. In some areas, there can be a short delay before information is transmitted to companies. However, information is never lost or inaccurate.
Q. Is my company’s information on the
TrackNet website private?
A.
Yes, information you give TrackNet and data that TrackNet gathers about your business operations will never be made public, or sold.
Q. Do drivers get upset by the
service?
A. TrackNet is very sensitive to driver’s reactions to our technology. Unfortunately, if presented in the wrong light, drivers may feel a sense of being watched. However, that is why, whenever a company installs a TrackNet fleet tracking system, a representative from our company will be available to meet with your drivers and discuss the service, addressing anyone’s concerns or questions. What we stress to drivers is that this technology protects them as well. If they were not speeding or were not present somewhere they are being accused of being, TrackNet can prove it. Plus, by increasing the efficiency and profitability of the company, TrackNet can help ensure their job security.
Q. Can we talk to an existing TrackNet
customer?
A.
Yes, please contact us to arrange for a phone conference with one of our existing customers.
Q. How much does it cost?
A. Cost depends on your company needs for more pricing information, you can call TrackNet or fill out an online Web form.
Call 1.866.654.2226 for more information!
|
|
I
honestly have to say that you guys are a
pleasure to work with. It isn't very
often that I get any kind of interest in
our experience when I purchase a new
product. Customer service is a big
sticking point for me since very few
people I deal with put any effort into
it, but you have it in spades. Thank you
very much!
Jason
Hikel
Systems Administrator
Shelter Systems Limited
-more
|
|
